Thank you for choosing MoonStruck Leather! We meticulously hand craft each item personally here in the USA and take great care in hand selecting the leathers and materials that go into all of our products. Because leather is made from animal hides you may find an occasional blemish. These range marks come from natural scars on the hide and add character. In no way do they affect the quality or durability of your leather item. Keep in mind, leather has natural stretch which could result in softening and some reshaping with use.
Caring For Your Concealed & Carry Purse
Your MoonStruck Leather purse is handcrafted from the finest genuine leathers available. Proper care of your purse will help it stay in good repair for many years. We recommend using a conditioner every few months to keep it in good condition. Fiebing’s 4 Way Care is our preference because it contains lanolin and will clean and condition in one easy step without darkening the leather or leaving a sticky feel. Simply apply with a soft cloth or sheep’s wool, allow leather to dry and lightly buff. Never use oil based products on your fine leathers as they will dull the surface and could leave them feeling greasy.
Our Guarantee
Our bags are built to last! We guarantee materials and workmanship for 120 days from date of purchase and we will repair or replace your item at our discretion. Should you need to return merchandise, email us at moonstruckleatherllc@gmail.com and we will provide shipping information. We will refund postage on any defective items however, purchaser is responsible for postage on any other returned items including products customer wishes to exchange. We do not assume responsibility for items lost in shipping.
Warranty does not cover normal wear, abuse, misuse or neglect. Never leave your fine leathers in extreme heat or cold as it can permanently damage leather.
Returns
Returns must be made within 10 days of receiving and must be in unused resalable condition We want you to LOVE your MoonStruck Leather product! If it does not meet your needs we will accept your return within 10 days of receipt. Unused, Undamaged items should be returned in the same condition as when you received it along with the included holster and any paperwork that accompanied your order.
Please do not return merchandise without prior authorization and return items in their original box with packing materials intact. We cannot accept items that are returned crushed or damaged and will return to you any items with stains, marks or odors, fragrances, smoke or is not in resalable condition. Shipping charges are the customer’s responsibility.
We offer exchange/store credit only (we hand craft each bag per customer’s specific order and we will issue a store credit or apply your return toward an exchange, as you prefer. A restocking fee of $75 will be deducted from returned merchandise amount.
Bag customizations such as Left Hand Draw Option are not eligible for returns or store credits. All sales are final on discounted, sale and customized merchandise.
Payment
We gladly accept debit, credit, and PayPal as our method of payments for the most secure online order processing. All custom orders require a deposit before we begin construction on your item, and must be paid in full prior to shipment.
Shipping
We ship USPS Priority Mail with Delivery Confirmation to ensure you receive your order in a timely manner. If you prefer another method of shipping, please contact us with carrier information. Shipping outside the 48 contiguous states will incur extra charges.
Tax
Design Your Own Order
Payment for these orders is required within 3 days of placing the initial order. Should you have revisions or change your mind, you MUST notify us within the 3 days. Please allow 2-3 weeks for Design Your Own Orders as they are handmade to your specifications. We will do everything possible to get them to you in a timely manner.
Gun Safety
These warnings should be read prior to the use of MoonStruck products. All firearms are potentially dangerous weapons. Firearms should be kept out of the reach of children. Use of a handgun under any conditions may be dangerous. Serious personal injury or even death could occur without proper training in the safe handling of firearms by any accredited firearms instructor. No person should handle any firearm unless that person has successfully passed an accredited firearms safety program. Always use great care when handling, storing, or transporting firearms or when placing your handgun into or removing it from your holster.
Testing a New Gun Sleeve or Holster for Proper Fit
Never place a loaded handgun into a gun sleeve or holster without first testing it, making sure the chamber is empty. Our gun sleeves and holsters are designed to fit factory manufactured handguns. The use of trigger shoes or grip adapters or any other modification may cause an improper fit and result in accidental discharge.
Carrying a Firearm
Carrying any handgun with a live cartridge in the chamber directly in front of the firing pin may cause an accidental discharge. Single action revolvers and some semi-automatic pistols should be carried with the hammer or firing pin resting on an empty chamber. It is the user’s responsibility to use extreme caution when handling or carrying any handgun and to assume the gun is loaded. Do not attempt to cock a handgun while it is on the holster. Doing so can cause damage to the gun and holster and may cause accidental discharge. For more information on how to safely carry your handgun, refer to your handgun manufacturer’s safety and instruction manual.
Firearm Security
Carrying a handgun is a serious responsibility that requires constant awareness. It is your responsibility to exercise extreme caution during any situation where another person may attempt to take your handgun. Law enforcement officers should be familiar with the departmental tactical and procedural guidelines regarding the use and carrying of firearms to potentially dangerous persons. Never place a loaded handgun into a gun sleeve or holster without first testing it, making sure the chamber is empty. Our gun sleeves and holsters are designed to fit factory manufactured handguns. The use of trigger shoes or grip adapters or any other modification may cause an improper fit and result in accidental discharge.
